Travel, Warranties & Satisfaction

A Word about... Travel, Warranties and Satisfaction
from Harry J. Briscoe, President of Hexagraph Fly Rod Company

I believe that much of the enjoyment in fly fishing comes from the satisfaction of owning something truly fine and in using it simply for the sheer pleasure of using it as much as for the catching of the fish. I believe that travel, and the planning and anticipation of that travel, whether it be to well known local spots or to far away exotic locales, is part of the total experience of enjoyment. Everything we do at Hexagraph is intended to provide truly fine fishing rods that fish great and won't break!! These rods are intended to contribute significantly to that overall experience.

Little can dampen the total travel experience more quickly than the outright failure of a piece of expensive equipment. A lifetime replacement guarantee provides one with little comfort if he has broken his expensive rod on the second day of a two-week trip to a remote destination far from the dealer or the factory. We have a limited lifetime warranty on our rods at Hexagraph so that you can feel full confidence in our product, but we really hardly need one. We believe that the best insurance is to build rods that don't break. We have a return rate of less than 1% for rods that have failed in their construction or manufacture. (Ask any other rod company about theirs)

 

We believe that rods shouldn't break. Ours don't. We also believe that a rod should perform well. Ours do. (Read our testimonials - these rods fish great!). And we also believe that expensive fly rods should provide smug satisfaction with the experience. They should make you glad you own one. Ours do - and I guarantee that to you. If you don't like your Hexagraph, I'll take it back (ask any other rod companies about that).

I encourage you to try a Hexagraph. Travel to your hearts content, confident that you have a beautiful and satisfying tool in your arsenal that provides performance second to none, makes you happy, and that won't break.

Harry J. Briscoe
President

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